Packaging & Shipping
Shipping Way:
1.By Express: DHL, UPS, EMS, TNT, etc. Door to Door. About 4-6 working days. all goods will be arrive your country.
2.By Air: Please let us know your airport.
3.By sea.Please let us know your port.
Delivery time:
Sample order: about 5-7working days
Large order : 10-30working days. Depends on the total order.
Our Services
1.We will reply to any inquiry in 24 hours;
2.Warmly welcome anyone who would like to do business with us to visit our factory and office;
3.As we have our own factory with trading department,we have the most professional staffs to answer any of your questions about products;
4.Trial order with small quantities is available for our first cooperation and we can also provide you with wholesale price;
FAQ
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.