1. I am interested in New Lights' products, how can I understand more?
ANS: Please refer to "Customer Question & Answer" page and reach our sales manager through email or make direct phone call.
You may also leave us a message in the Feedback session.
2. How long can I receive a sales representative reply after my inquiry?
ANS: We promise to reply every inquiry within 12 hours on working day (Monday-Saturday, Beijing Time).
3.How can New Lights' sales representative help the customer?
ANS: Customer can reach our sales representative if you want to receive digital catalogues, ask for price quotation,
seek technical support and business opinions, or asked for samples.
4. Is New Lights a trading company?
ANS: New Lights stared as a fluorescent tubes manufacturer since 1998 and expanded into an integrated trading and
manufacturing company. We own 2 factory buildings and an international trading company. That's why we are selling
at competitive price and sales representative are strong technical advisor.
5. What are the main products of New Lights?
ANS: We have 20 years of experience in tubular lighting source, that's why we have a high production capacity in top
quality T8 LED & fluorescent tubes (including UV light). As we also started LED filament bulbs production
early, we have a comprehensive collection in standard, decorative, colored light source or dimmable models. LED Panels
(dimmable available), SMD bulbs, batten lights, aquarium lamps, mosquito lamp, etc. are available also.
6. Do New Lights support custom service?
ANS: Yes, we welcome custom service request from customer. Understanding that customer may have different
requirements on product configurationor special needs on unique products, New Lights R&D and technology
team will supportwith best effort. Customer can provide samples and documentation on specification to our
sales representative for customization.